Fernanda Fiori
Business Administrator graduated from PUC/SP, Consultant, Facilitator, and Coach, and Co-author of the book Bem Viva de Corpo e Alma.
Businesswoman, Mentor, and Consultant in Human and Organizational Development
Business Administrator graduated from PUC/SP, with a Master in Business Management from Insper, Fernanda has been working since 2007 in people development and performance within large organizations. As a consultant, facilitator, and mentor, she adopts an integrative approach focused on balance, leadership, and continuous growth in corporate environments.
In this chapter, I invite the reader to look at work through what often remains invisible: the silent pains, the emotions, and the relationships that either support or undermine daily professional life.
I bring reflections, data, and real experiences to show that well-being is not just rhetoric but a practice, built at the intersection of people, leadership, and organizational culture.
I believe that caring for mental health at work is, above all, an act of humanity.
Fernanda Fiori
About Fernanda Fiori
Fernanda Fiori is an entrepreneur, consultant, and mentor with over 15 years of experience in large organizations, including Rhodia, Grupo Accor, and Santher, working in human development and organizational performance since 2007.
She holds a degree in Business Administration from PUC/SP and a Master in Business Management from Insper/SP. Fernanda specializes in Leadership Development, Emotional Intelligence, Mental Health, and Organizational Culture. Her integrative approach is grounded in the philosophy of balance across physical, mental, emotional, and spiritual dimensions, believing that true development occurs when these aspects are harmoniously aligned.
Her purpose is to guide and support individuals on their personal growth journeys, providing tools, encouragement, and direction to help them achieve higher levels of balance and performance, becoming the best versions of themselves.
Fernanda’s expertise in Workplace Happiness is highlighted by her certification as a Chief Happiness Officer from Must University in Florida (USA), positioning her as an expert in creating engaging, productive, and well-being-centered organizational cultures.
She is co-author of the book Bem Viva de Corpo e Alma (2021), contributing the chapter “The Four Energies for a Full Life.” Her methodology integrates theory, practice, and real-life experience, offering collaborative solutions that promote self-knowledge and high performance within organizations.
Chapter Theme
The Silent Pain and Awakening to the Human Essence at Work
In this chapter, the author draws from a real-life situation to address the “pain that doesn’t bleed”—the silent emotional suffering present within organizations.
Based on scientific research, practical experiences, and NR-1 guidelines, the text emphasizes that well-being is not a luxury but a strategic necessity. By highlighting the role of leadership and presenting the PERMA-V model, it invites organizations to create more human, psychologically safe, and sustainable environments where both people and results can thrive together.