Patrícia Apolloni de Souza
Psychologist, Workplace Mental Health Consultant, and CEO of Em Si Psicologia
Patrícia Apolloni de Souza is a psychologist graduated from PUC-PR, with over 20 years of experience in human development, organizational culture, and psychological safety.
As CEO of Em Si Psicologia, she works on building healthier, safer, and more sustainable corporate environments, integrating science, strategy, and well-being.
My chapter contributes to the work by turning mental health care into concrete action within organizations.
By connecting legislation, culture, and practice, it presents the Psychosocial Rescuer as an ethical and strategic response to the contemporary challenges of everyday corporate life.
More than a concept, it offers real pathways for building psychologically safe and sustainably happy environments.
Patrícia Apolloni de Souza
About Patrícia Apolloni de Souza
A psychologist graduated from PUC-PR, with over 20 years dedicated to human development, Patrícia Apolloni has built a career that combines science, sensitivity, and purpose. She holds a postgraduate degree in Strategic People Management and has training that integrates strategy and care: DISC Consultant through Etalent, Specialist in Cognitive-Behavioral Therapy, researcher of Psychological Safety Culture, and internationally certified as a Chief Happiness Officer + ESG, with additional research in Happiness, Well-Being, and Human Flourishing.
In the corporate world, she served as a specialist for the Inova Talentos Program (IEL and CNPq), working with the acquisition, development, and coaching of trainees for innovation, in addition to leading Executive Education projects for companies of various sizes and sectors.
She is currently CEO of Em Si Psicologia, leading programs in Psychosocial Sustainability and Workplace Psychological Safety, supporting organizations in building safer and healthier cultures.
Chapter Theme
When Care Becomes Culture: The Vital Role of the Psychosocial First Responder in Organizations Care so that you learn, practice, and sustain yourself.
This chapter presents a practical, ethical, and deeply human approach to mental health at work, connecting the increase in emotional suffering in organizations to recent legal requirements, such as the update to NR-1. Based on real experiences, critical cases, and experiences in the corporate context, the text highlights the existing gap in the management of emotional emergencies and proposes the Psychosocial First Responder as a structured and applicable solution.
Throughout the chapter, concepts, skills, and protocols for action in the face of crises such as anxiety, suicidal ideation, and psychotic episodes are explored, in addition to the role of organizational culture in prevention and ongoing care.
More than a concept, the Psychosocial First Responder is presented as a strategic agent in building psychologically safe, sustainable, and truly human environments.